Pipe Thawing

At Call the Plumbing Doctor, we are one of the few plumbing companies in the Durham Region with the equipment and expertise to thaw frozen pipes. Our expert team is equipped to respond swiftly, ensuring minimal disruption and maximum peace of mind.

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Our Pipe Thawing Services

Residential Pipe Thawing

Specialized for homes, our team ensures your household pipes are free from ice blockages. Our team of professionals utilizes safe and effective methods to restore normal water flow, preventing potential damages.

Emergency Pipe Thawing

Responding promptly to urgent needs, our emergency service provides immediate intervention for frozen pipes. Round-the-clock availability and swift action mitigate risks associated with sudden freezing events.

Commercial Pipe Thawing

Catered to businesses, our experts proficiently handle large-scale thawing operations. We ensure minimal disruption to your operations while guaranteeing efficient and speedy resolution of any frozen pipe issues.

Pipe Maintenance & Inspection

Taking a proactive approach, we conduct routine inspections and maintenance to prevent pipe freezing. It involves assessing vulnerability points and implementing measures to reduce the chances of freezing.

Icicles are hanging from a pipe in the snow.

Safety Assurance

We prioritize safety in every service we provide. During the thawing process, our technicians employ safe practices to protect both your property and themselves, ensuring a hazard-free environment

Swift Response

Prompt and efficient response is our forte. Our team is always ready, ensuring we address your pipe-freezing issues immediately to prevent further complications.

Damage Prevention

Preventing potential pipe rupture is crucial. Our expert interventions help mitigate the risk of burst pipes, saving you from costly damages and unnecessary inconvenience.

Our Pipe Thawing Process

Icicles are hanging from a pipe in front of a brick wall.

01

Initial Contact /Free Quotations

Scheduling an appointment is easy with our responsive team. Simply reach out to us and our customer service team will work with you to find a time that works best for you.


If it's an emergency, we are ready to assist, our phone lines are monitored 24 hours a day 7 days a week.


When you call, our team will ask a few questions to assist us in making sure we understand your needs and to make a recommendation on the best and most cost-effective solution. If, over the phone, we cannot determine the best next steps or if the job is complex we will schedule one of our technicians to visit the job site and complete a free written quote. 

02

On-Site

When our staff arrive on site, they will prepare the work area so they can complete the work safely and protect your space. They will then complete the work as per your specifications. We strive for excellence in every job. All of our work is completed following the National Building Code and Ontario Health and Safety standards.


If at any time they run into a new issue they will discuss it with you, answer all of your questions, and only complete additional work if you authorize it.


If the work requires a Plumbing Inspection, our team will arrange for the inspection and will be on-site during the inspection to answer any questions the inspector may have.


Once the job is done we will clean up after ourselves leaving your space as tidy as we found it. Payment is due upon completion of the work- we accept cash, e-transfer and credit cards.

03

Post-Service Follow-up

Post service you will email your receipt and a request for feedback on how we did because all of our customers’ opinions matter to us. 

04

Guarantee

Call the Plumbing Doctor guarantees both our workmanship and the materials we provide to complete the job. If you have any questions or concerns, just reach out to our office.

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FAQs

  • How quickly can you respond to a pipe thawing emergency?

    We understand the urgency of a pipe-thawing emergency and prioritize rapid response. Upon receiving your call, our professional team is dispatched immediately to address your issue. Our 24/7 availability ensures that we can assist at any time, day or night. 


    We aim to minimize disruption to your routine and prevent further damage due to frozen pipes. Rest assured that with our services, you will receive both speed and efficiency.



  • What methods do you use for pipe thawing?

    We use electric pipe thawing machines designed specifically for this purpose which ensures the pipe thawing will not cause any harm to your pipes


  • Is there anything I can do to prevent my pipes from freezing?

    Yes, there are several preventive measures you can take to avoid frozen pipes. During winter months, keep indoor heating systems operational even when you're away from home. A backup generator is another great strategy to protect your home in the winter. Leaving cabinet doors open during extremely cold weather allows warm air circulation around pipes under sinks reducing chances of freezing.


    In addition, insulating pipes particularly those located in unheated spaces like garages, crawlspaces or basements can also help prevent freezing.


    A common tap to freeze and later burst is outside hose bibs. You can protect yourself from this by either having a frost-free hose bib installed or by turning the water off to the tap and draining the line of water in the fall.


  • Will thawing damage my pipes?

    Pipe thawing when done by professionals does not damage your pipes.


    However, the freezing often does. That's why our team will, once the pipe is thawed, inspect the pipe and repair any damage caused by the freezing.


Hear From Our Customers

Keep Your Pipes Flowing Smoothly.

We'll Thaw Your Troubles Away - Call Our Experts Today.

Facing issues with frozen pipes? Don't stress! Our expert team at Call the Plumbing Doctor is here to thaw your troubles away. Serving areas like Pickering, Ajax, Oshawa, and beyond, we're always ready to help keep your pipes flowing smoothly. So why wait? Whether it's day or night, don't let frozen pipes disrupt your routine. Reach out now and let our experts restore the warmth and flow in your home today!